Pacific NW Computers' Guarantee
Pacific NorthWest Computers provides the highest quality of repair that you will find in the Pacific Northwest. I take pride in my service and stand behind every repair and new system that I build.
I personally guarantee all new computers that I build for 2 year parts and labor. I will repair and replace any defective parts on any machine I sell.
I personally guarantee all repair work for 14 days from the date the computer was picked up. My goal is to make your computer work its best, and make you a happy customer. The bottom line is this; I will give you old fashioned service and treat you as a valued customer. Your business and referrals, because you had a good experience, are the cornerstone of my business.
If a problem or issue was not corrected during a repair, and the computer exhibits the same symptoms as when the computer was first brought in, I will make every attempt to fix that problem. There may be additional labor or parts charges to fix the problem.
The customer needs to contact me ASAP when it is determined that there is still a problem. Over time problems will get worse, and we need to get it taken care of immediately.
I cannot be responsible for re-infections with viruses or malware, water or power damage, misuse, or any other damage not resulting in the actual repair work done by Pacific NorthWest Computers. Pacific NorthWest Computers will not be responsible for viruses, malware or other computer hardware or software failures that occurred after a repair. I cannot be responsible for other issues arising from misuse, kids shoving mac and cheese in the CD Drive, beating on it with a hammer, water damage, dropping, fire, or other acts of God.